Survey | Mysite

The person answering my call listened carefully

The person answering my call understood my situation

The advocate that completed my intake when I arrived at shelter treated me respectfully

The advocate that completed my intake listened carefully and attended to my immediate needs

The case manager helped me develop useful, realistic goals

The case manager provided information about referrals to other services when needed

The case manager encouraged me to work on my goals and make my own choices

The group counselor facilitated a safe group discussion about issues related to domestic violence

The group counselor treated me with respect and offered supportive feedback

In general, shelter staff/advocates...

Treated me respectfully

Provided for my personal needs

Involved me in developing a plan for safety for me and my child(ren)

Option 4

Overall

I felt safe in shelter

The shelter staff hepled me to understand my child(ren's)'s needs

Staff helped me to understand the impact of domestic violence on children

I am satisfied with the services I received

I feel I had access to all services provided by Serene Harbor, without discrimination

I am satisifed with the services my children received

The program was helpful to my healing process

I am leaving with employment

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